Pension Patoone is a cat boarding kennel that provides a safe and comfortable place for cat owners to leave their pets while they are away.
01
Project Challenge
Background
The kennel has an existing website, but users have reported difficulties in finding information about the services offered, making reservations, and understanding the boarding process. They contacted me for the first time in 2016, with a want for a complete redesign of the graphic charter and logo creation. The website was redone in 2020, following a change of ownership. I have been working with Pension Patoone for several years, creating their communication tools, their graphic charter, logo and website, updating their website, and creating their flyers and business cards.
02
Results
The updated website received positive feedback from users, who reported that it was easier to find information and make reservations. The kennel received a 37% increase in reservations within the first month of launching the updated website.
Their feedback
Marine helped us get into the digital age! Thanks to her, our turnover has increased significantly, and we have more than 300 customers each year who come directly from the website!